Mobile Apps: Why Delaying Can Be So Costly

June 20, 2023 , , , , , , , , , ,

Mobile Apps: Why Delaying Can Be So Costly

Launching a commerce-enabled mobile app is a strategic business move that can significantly impact your bottom line. And yet many companies put off building an app. In this post, we will examine the two main reasons apps are delayed. We will point out the potential opportunity losses related to this delay. And we will highlight some of the reasons a mobile app should be viewed as an essential new sales channel, rather than a discretionary nice-to-have.

Several months ago, there were concerns about an impending recession. This led many companies to cut discretionary spending and postpone planned technical projects, including the launching of apps. Many retailers and wholesalers want an app but have been hesitant, waiting for improved market conditions.  Others have delayed offering an app because they are considering re-platforming to another eCommerce vendor. They don’t want to start an app project and then have to reconfigure it.

Why Shouldn’t I be Hesitant?

The recent market performance suggests a shift is underway. In May 2023, the Nasdaq 100, considered the global tech benchmark, recorded an impressive 8.4 percent increase. This marks its most robust May performance since 2005. Year-to-date, the Nasdaq 100 has outperformed the broader US benchmark, the S&P 500, delivering a return of 31 percent compared to a 9.5 percent increase in the S&P 500. The positive jobs report from May signaled to investors that the long-anticipated recession may no longer be imminent for the economy or, at the very least, pushed off until 2024. Companies delaying technical projects might want to seize this moment of relief.

While it may be tempting to put off an app when considering a re-platform to a new eCommerce vendor, the reality is that a typical eCommerce re-platform is a heavy lift and takes 9-12 months, at a minimum. The lost opportunity costs of not offering an app during this delay can be significant. Most custom app development companies, including Unbound, can reconfigure a launched app to integrate with a new eCommerce platform fairly easily. Often, the re-platform takes far longer than expected and this only adds to the lost opportunity impact of not having an app during the interim.

Here are some factors to consider regarding the changing consumer environment, the advantages of offering an app, and the negative impacts of not having one.

A Shift in Consumer Behavior.

Consumer behavior has undergone a significant shift towards mobile-centric experiences and the demand for mobile apps continues to grow rapidly. According to Statista, global mobile app revenues are projected to reach $935.2 billion in 2023. With a growing number of consumers preferring to shop via mobile apps, delaying your app launch means continuing to miss out on taking full advantage of this trend. Mobile app development should be seen as an essential channel for sales rather than discretionary spending, as it aligns with the changing behaviors and preferences of most target audiences.

Early Market Entry.

Being an early entrant in the market provides significant advantages. Research from CB Insights reveals that approximately 70% of startups fail due to premature scaling or late market entry. By launching your app, you can establish your brand presence, capture market share, and build a loyal user base before competitors enter the space. A first-mover advantage can be instrumental in securing a strong market position.

Iterative Development and User Feedback.

Launching an app allows you to gather valuable user feedback and insights. The iterative development process enables you to refine and enhance your app based on real user experiences. By listening to early adopters, you can identify areas for improvement, address pain points, and deliver a more polished and user-centric app.  Delaying the launch means delaying this crucial feedback loop, hindering your app’s potential for long-term growth and success.

Capitalizing on Trends.

The mobile app landscape is dynamic, with trends evolving rapidly. By launching your app promptly, you have the opportunity to capitalize on emerging trends and market shifts. Scanning and Augmented Reality are good examples. Staying ahead of the curve allows you to align your app with changing user preferences, technologies, and market demands. Waiting might result in missed opportunities as trends shift or competitors gain traction.

Sales Potential and Customer Reach.

A commerce-enabled mobile app opens up new avenues for sales and expands your customer reach. According to eMarketer, US mobile e-commerce sales are projected to reach $510 billion in 2023 and jump to $710 billion by 2025. According to JP Morgan, apps make up 54% of all completed mobile commerce transactions. By delaying your app launch, you risk missing out on capturing a significant share of the mobile commerce market and the associated sales opportunities.

Competitive Advantage.

In today’s fast-paced digital world, competition is fierce. Launching a mobile app expeditiously can give you a competitive advantage by differentiating your brand and providing unique value to the most-valuable slice of your target audience, not to mention your sales reps. Delaying your app’s launch could allow competitors to establish themselves, making it more challenging to stand out and capture user attention.

Customer Engagement and Higher Conversions.

Mobile apps offer convenience and personalized experiences that can significantly enhance customer engagement and drive sales. Studies have shown that customers spend more time on mobile apps compared to mobile websites, resulting in increased opportunities for product discovery, repeat purchases, and 2-6X higher conversion rates.

Mobile apps have become indispensable for both retail and wholesale online businesses, offering increased sales opportunities, more personalization, deeper customer engagement, loyalty program integration, and valuable data-driven insights that allow you to evolve the app as you go. By launching a custom mobile app, you can fully leverage the immense potential of mobile eCommerce, gain a competitive edge, foster customer loyalty, and drive incremental revenue growth.

Remember, every day you delay your app launch is a missed opportunity. You’ll need to wait to connect with customers, generate sales, and establish your presence in the mobile-driven marketplace. Adding a B2C or B2B mobile app is an essential new sales channel. Doing so positions your business for success in the (increasingly mobile) digital age. And remember, we can reconfigure your app to your new eCommerce platform. You can avoid the need to wait until after you re-platform.

Unbound Commerce makes the process easy and the first step is a free Needs Assessment call, at no obligation. We promise, no sales pitch! We specialize in customer service and have built and launched over 600 mobile solutions for our customers. Contact us today!

The benefits of extending eCommerce into a B2B app

May 9, 2023 , , , , , , , , , , , ,

.The benefits of extending eCommerce into a B2B app

“Apps drive deeper customer engagement, more conversions, and a higher AOV. Done right, an app can leverage and extend e-commerce and offer a new direction for your omnichannel strategy that will delight buyers.”

Paper order forms, faxes, and even old-fashioned phone calls still tend to dominate the wholesale sales process. While B2B is way behind B2C, the move to digital commerce is underway and accelerating. This is precisely why e-commerce platforms that specialize in delivering B2B tools, features, and functionality are seeing such rapid growth.

A recent Gartner report examines the rapid move toward B2B digital enablement. A key finding is that sales reps no longer drive buying decisions and actual purchases. Instead, online ordering is surging. At the time of the study, sales rep interactions only accounted for 17% of the wholesale purchase journey. 44% of millennials said they prefer no sales rep interaction at all when making buying decisions.

This quote from the report struck me as particularly important. “As baby boomers retire, and millennials mature into key decision-making positions, a digital-first buying posture will become the norm. Further, we expect the acute spike in digital buying during the COVID-19 pandemic to have a sustained influence on customer comfort with digital learning and buying.”

Covid-fueled retail ecommerce has exploded and B2B is finally starting to catch up. Innovative B2B businesses are adopting a “digital-first” stance and consider an app as a logical extension of their online wholesale ordering platforms.

The reason apps play such a big role in B2B is utility. B2B buying is very complex and e-commerce platforms usually tie into an ERP and CRM. Tools for account-based custom pricing and order list management are typically folded in.

The B2B path to purchase can be a winding one and an app can straighten this road by personalizing the online buying experience and delivering it in an always-on manner, literally in the pocket of buyers. Wholesalers considering an app typically cite reducing customer service time/expense and data entry errors as a primary goal.

After all, all wholesale buyers are consumers themselves and COVID-driven retail app adoption and use has skyrocketed in the last two years. Mobile app usage was up 40% during COVID. Another factor is that increasingly, wholesale customers expect an app to make ordering more straightforward and more personalized.

Ask yourself. When did you last login to the Amazon mobile browser? Odds are, you never have since the instantly-personalized experience of the app is far superior. With an app, there’s no need to enter payment information. There’s no need to type in your address, and order history is called up instantly. Page load times are nearly instantaneous. Plus, you get the app-only option of using push messaging to drive deeper engagement with wholesale accounts.

Chef’s Warehouse is one of our biggest B2B customers, and they recently re-platformed to Optimizely. We built their B2B app out to leverage and extend new Optimizely B2B features and functionality. The results have been fantastic. Their reps can easily access customer order history and account-specific pricing, etc. The app consistently delivers a conversion rate that is three times that of the mobile website and the majority of buyers/chefs now use the app for wholesale ordering.

App launch graph

Apps were once thought of as “nice to haves” but this is changing fast. Buyers demand tools to make complex wholesale ordering processes easier. As more wholesale businesses move online and the business starts to catch up to retail, the leaders in the space will be first to market with an app, so they can learn to iterate and phase in new features.

According to Digital Commerce 360, in 2021, online B2B sales grew 17.8% to $1.63 trillion from $1.39 trillion in 2020. In fact, B2B e-commerce sales grew faster than all other manufacturing and distributor sales in the U.S.

Gartner calls the successful delivery of digital, online tools to help smooth the path of the purchase “Buyer Enablement” and concludes the research with the following: “Customers are migrating decisively from in-person channels to digital alternatives…new digital channels must be purpose-built to drive sales performance, justified by a simple truth: customers learn and buy digitally.” 

Apps are all we do, we make the process easy, and the ROI is typically rapid. Orders placed on the app “pour into” your current eCommerce operations. Data is seamlessly synced between the app and your eCommerce back-end.

If you are interested in a custom app to meet your specific needs, please consider visiting our site. We work with customers like Chef’s Warehouse and Binny’s Beverage Depot and can customize an app project specifically designed to meet your unique requirements.

Got app? If not, you should be considering the potential benefits to your wholesale business.

Custom Mobile Apps

Surviving A Recession: Developing a Custom Mobile App Can Help Businesses Stay Competitive and Increase Revenue

March 29, 2023 , , , , , , , , , , , , , , , ,

Surviving A Recession: Developing a Custom Mobile App Can Help Businesses Stay Competitive and Increase Revenue

March 8, 2023

In today’s fast-paced world, mobile commerce is becoming increasingly popular. Businesses need to adapt to this trend to stay competitive. With the fear of recession looming, it’s understandable that businesses are becoming cautious with their investments.

Despite the fear of a possible recession, macroeconomic indicators such as Personal Consumption Expenditures (PCE), consumer spending, and the labor market are very strong at the moment. The PCE index, which is a measure of inflation and consumer spending, increased by 0.7% in December 2022. That is the largest increase since June 2021. Consumer spending accounts for two-thirds of the U.S. economy. It rose by 1.1% in December 2022, indicating a strong demand for goods and services. The labor market is also robust, with the unemployment rate falling to 3.9% in January 2023.

The interest rate increases the Fed has undertaken to keep inflation under check have not found the desired results. It’s expected that Fed may resort to further rate increases, which may harm the economy. That could trigger a recession. The kind of strong macroeconomic numbers that the market throws up month on month and quarter on quarter gives a sense that the market may be in for a soft landing. Many experts believe that the market may be in for a longer high-interest rate regime during 2023 and the market will only adversely react when the numbers turn negative. However, it’s crucial to recognize that there’s always an opportunity in uncertain times and every crisis.

According to a recent study, mobile commerce sales in the US are expected to reach $432 billion by 2022. That’s up from $207 billion in 2018. This presents a significant opportunity for businesses to tap into this growing market and increase their revenue. Market fears should not deter businesses from investing in custom mobile e-commerce app development. It could be argued that now is the perfect time to invest in custom mobile e-commerce app development, as it can help businesses stay competitive in a market where consumers are increasingly shopping online.

While websites and mobile web are still important, developing a custom mobile app can provide businesses with several advantages. First and foremost, mobile apps provide a more personalized shopping experience. By using data analytics, businesses can offer targeted promotions and recommendations to customers. This is great for increasing customer loyalty and driving sales. Additionally, mobile apps allow businesses to send push notifications. You can use those to remind customers about sales, new products, and other promotions, increasing the likelihood of a purchase.

Mobile apps can offer a faster and more streamlined checkout process. This reduces cart abandonment rates and increases conversion rates. According to a study by the Baymard Institute, the average cart abandonment rate for mobile web is 70.91%, compared to 57.43% for desktop and 41.18% for mobile apps. This suggests that businesses can potentially increase their revenue by up to 29% by developing a custom mobile e-commerce app.

Developing a custom mobile e-commerce app may involve some upfront costs, but the potential return on investment can be significant. Businesses that invest in mobile app development can see a significant increase in revenue. According to a Clutch report, businesses that have mobile apps can expect to see an average revenue increase of 28%. Additionally, a report by Salesforce suggests that businesses that use mobile apps to engage with customers can see an average revenue increase of 33%.

Moreover, the lack of a mobile app can result in lost sales. Customers may prefer to shop on mobile apps rather than websites or mobile web. A study by Google found that 61% of users are unlikely to return to a mobile site they had trouble accessing and 40% would visit a competitor’s site instead.

In conclusion, the fear of recession is understandable. Developing a custom mobile e-commerce app can help businesses stay competitive and increase their revenue. With strong macroeconomic indicators and the increasing demand for online shopping, developing a custom mobile e-commerce app can help businesses stay competitive and thrive in an uncertain market. Businesses can potentially increase their revenue by up to 29%. They can do this by providing a more personalized shopping experience, streamlining the checkout process, and reducing cart abandonment rates. Moreover, the lack of a mobile app can result in lost sales. This makes it even more important for businesses to invest in custom mobile e-commerce app development.

Unbound Commerce has the expertise and experience to develop a custom mobile e-commerce app that meets your specific business needs and requirements. Unbound Commerce is a certified-level partner of BigCommerce and has delivered over 600 mobile solutions for online retailers.

 

mobile commerce gap

Understanding The “Mobile Commerce Gap”: 5 Things Every Online Retailer Should Know

April 6, 2015 , , , , , , , , , , , ,

THIS POST WAS ORIGINALLY POSTED IN 2011 BUT REMAINS RELEVANT TODAY. The numbers projected in this post have virtually ALL been exceeded. Some, by a wide margin. It’s exceptionally important to understand the Mobile Commerce Gap.

_____________

From May 24, 2011, by Wilson Kerr.

Understanding the “Mobile Commerce Gap”: 5 Things Every Online Retailer Should Know

 Sometime this year, 50% of Americans will own a web-connected smartphone. Yet less than 20% of online retailers optimize their websites and format them to serve these mobile consumers.

I am calling this the “mobile commerce gap”. The reason for the mobile commerce gap, this inequity between demand and supply, in my opinion, is because the internal resources required for online retailers to properly develop a mobile commerce site have been pulled in other directions, even as smartphone adoption rates have exploded. As a result, a majority of online retailers are offering their mobile customers a very poor online shopping experience. This, in turn, results in poor conversion rates and missed sales. Not to mention the fact that consumers are left with the general impression that the retail brand is not serving their needs.

Think about it. How many times do you visit a site on your smartphone and immediately leave when you see it is not optimized for mobile? According to Google, this happens 79% of the time! That’s the mobile commerce gap.


Why this Gap?

The first distraction came in 2009 when retailers and brands alike were told they must “drop everything and build an iPhone app”. While apps are great for some things, a vast array of surveys and studies have concluded that consumers much prefer a mobile site over an app for commerce. The second was the social media craze of last year, as Facebook, Twitter, and the rest dominated headlines and became “must-haves”. Both soaked up internal IT resources and distracted online retailers from building the mobile-optimized sites needed to serve their increasingly mobile customers.

So, what are the factors online retailers should consider, as they investigate offering their customers the ability to convert sales from their mobile devices via a mobile commerce site? I hope the following 5 points will clear some things up:

1) There is No “Mobile Web”

While it is true that most “standard” websites are capable of being viewed on a web-enabled phone, few consumers are willing to “pinch and zoom” their way into a converted sale on a standard site jammed into a small screen. Ever tried this? It’s not fun.

While the need for mobile-optimized sites might seem obvious, many retailers justify not investing in mobile commerce by citing low mobile-originating traffic to their current site (usually 2-5%).  Of course, the fact that mobile customers seldom return to a site after such a poor user experience greets them causes this low-traffic negative feedback loop. The retailer then concludes there is no need to invest in the “mobile web”. Again, there is no “mobile web”.  There is only the web, that you view on a mobile device.

2) Mobile Commerce is NOT Mobile Payments

There is a lot of “noise” right now regarding mobile payments at the point of sale when the phone is used as a “mobile wallet” to pay for coffee and the like. While mobile payments might well emerge as an issue retailers need to address, this is not the same as mobile commerce. Mobile payments involve banks, credit cards, investments in point-of-sale infrastructure, coupons, NFC,  loyalty cards, and a whole array of complex issues.

Mobile commerce is simply the act of ordering something online, from your mobile phone, via a mobile-optimized version of a website. Retailers should not confuse the two, or delay the launch of a mobile commerce site while trying to understand mobile payment options and what uniform technology may or may not emerge victorious.

3) Mobile Commerce “Actualizes” Mobile Marketing

Remember, every time a consumer clicks on a marketing or advertising link to your website on their mobile phone, they should land on a site that is optimized for the device they are accessing that message on.  Whether a tweet, a Facebook post, a banner ad, a QR code, an SMS message, or an email.  The mobile consumer who acts upon the message should be able to convert that action easily into a sale, via a mobile commerce site. If you are a retailer and do not have a mobile commerce site and are spending money on social media marketing or mobile advertising? You are likely paying to promote links to a very poor customer experience.

4) Integrate, Don’t Duplicate

There are several options for creating a mobile commerce site. You could use a transcoder to “screen scrape” your standard website and shrink it to fit a mobile screen. One method is, that you could “sub-out” your mobile commerce efforts to a third party. You could do this by letting them “handle it” with their own separate and duplicative mobile store. You could also leverage and extend your current, proven, and trusted e-commerce operations into mobile via an integrated solution.
This is a superior approach, in my opinion, as it means you are avoiding duplication. You do so while also maintaining full in-house control and fueling mobile commerce from the same infrastructure you trust today for your e-commerce operations.  A software-based integration approach takes a bit more effort on the front side, but the long-term benefits are significant, as this single effort if done properly, can serve as the foundation for not only mobile commerce but also Facebook commerce and commerce-enabled iPhone and Android apps, as needed.

5) Devote IT Resources, Plan For Growth

The single biggest reason I hear retailers give for not moving on mobile commerce is a lack of IT resources. Simply put, this is a poor excuse. While it may be true that IT is backed up, the measurable, tracked ROI that mobile commerce offers should elevate this to the top of the list. The ROI is extremely rapid, by even the most conservative estimates of the resulting tracked, incremental mobile commerce sales. Retailers and brands that are out ahead of the curve will be the biggest winners. As long as they plan for growth and choose the right approach.

Fixing the Gap creates Growth
Compelling Numbers

Still not convinced that mobile commerce is a “must have”? In recent weeks Google and other mobile marketing players have begun encouraging retailers to sit up and take notice of this gap. They can’t sell online retailers mobile marketing campaigns if they have no place for the target audience to “land” when they click through a mobile campaign ad/link.

Fix the Mobile Commerce Gap

Google and others are pointing to studies and reports that contain numbers that are hard to ignore. Here is a sampling:

  • $1.9 Billion: Worldwide online mobile sales in 2009.
  • $23.8 Billion: Expected worldwide online mobile sales in 2015.
  • 61%: The percentage of mobile users unlikely to return to a site not optimized for mobile.
  • 79%: The percentage of Google retailer advertisers who DO NOT have a mobile site.
  • 78%: The percentage of consumers who prefer a mobile site over an app.
  • 62%: The percentage of smartphone owners who have purchased physical goods via their phone in the last 6 months.
  • 2-5%: The typical percentage of mobile traffic coming to a non-optimized retail website.
  • 5X: The typical increase in conversion rates, upon the launch of a mobile commerce
  • Sources: Adobe-Mobile Shopper Insights, Google, eMarketer, Shop.org, Coda Research, Unbound Commerce.

The Time To Fix the Gap Is Now

Your customers are mobile and they are very likely trying to access your site on their smartphones right now. If they still see your “standard” e-commerce site crammed onto a small screen?  You are delivering a poor customer experience and, as such, miss out on incremental mobile sales. Try it yourself!

Fix The Gap Now

Some experts expect mobile commerce to grow to become as much as 10-15% of online sales. Retailers should weigh the risks of launching a solution that their current operations have yet to integrate with. What might not be a problem at first could emerge as a big issue when mobile commerce makes up a significant percentage of online sales. Find the resources. Take the time, and consider building/launching a mobile site ASAP that leverages and extends current online sales operations.

You will provide consumers with a positive mobile interaction with your brand that also drives significant incremental, tracked revenue. Mobile commerce is here and the time to take advantage via a mobile commerce site is now!

___________________________________

Wilson Kerr (@WLLK) is a former Tele Atlas exec and LBS consultant. He now leads Sales and Business Development for  Unbound Commerce.

Contact him today to learn more. [email protected] Boston Mobile: 303-249-2083.

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Holiday Unbound Commerce

2014 Holiday Mobile Commerce Guide

January 31, 2015 , , , ,

The Holiday season is once again upon us in full force, meaning that the busiest shopping time of the year for e-commerce has hit! Merchants know the importance of a strong showing during this busy season.

Mobile commerce is a large component of the 2014 Holiday shopping season. According to a report from Internet Retailer, mobile shopping will account for over 33% of ecommerce sales.

E-commerce merchants should be ready for the influx of mobile shoppers, or else they could jeopardize up to one-third of their Holiday sales. Fortunately, Apptive is here to help. Whether you are brand new to mobile commerce or a mobile aficionado, this guide will set you up for success this Holiday season!

Streamline Your Mobile Experience

The Holidays are fun and festive, but Holiday shopping can be less appealing than entering a cage with a rabid wolverine. Mobile shopping has been gaining popularity so rapidly because it is much easier to just pick up and order on your phone than it is to brave the wilds of the local mall. This advantage disappears immediately if your mobile experience sucks.

So how do you make your mobile presence not suck? There is actually a lot you can do, but at a baseline, there are two things that will at least establish you as a solid contender on mobile.

First thing’s first: make sure you have a mobile site. At a bare minimum, people need to see an established mobile presence when they navigate to your site through their device’s browser. Fortunately, modern ecommerce platforms realize the importance of the mobile web, and so most of them allow you to enable a mobile site by simply checking a box. Once you do, make sure that you actually visit the site on a mobile device (or ideally, several different ones). Make sure that the site is clear, illustrates your products well, and doesn’t in any way inhibit your customers’ path to purchase. If there are issues, contact your ecommerce platform ASAP and get it sorted out. Alternatively, if you find their mobile experience lacking, there are numerous third-party mobile site providers you can look into.

Second up: get a mobile app for your online store. The Apptive platform makes it quick and easy to get an app. Some people argue that mobile apps are extraneous when you have a mobile site, but that attitude is couched in a time where apps cost tens of thousands of dollars, thus making it hard to generate a good ROI. Now there is no reason to avoid getting an app. Customers who download your app give you the ability to reach them at any time with push notifications, promote deals, and take advantage in the latest native functionality of mobile devices. In short, a mobile app is the best way to engage with your customers, offering numerous options and functionality that the mobile web simply can’t provide.

Drum Up the Hype

Anticipation is a powerful thing, particularly around the Holiday season. Though it can occasionally seem like people are becoming jaded, they generally appreciate getting into the spirit. That means that if you want people to do their Holiday shopping through your store, you will have to build some excitement!

Mobile apps in particular offer a lot of opportunities to help generate interest in your products and events. Leading up to important Holiday events, you can send push notifications reminding your customers about the great deals they can expect. Mobile shoppers respond very well to images, so create some that showcase your products in festive ways.

A tangential but very valuable benefit to building this kind of anticipation through in-app activity is that it shows you have an interest in fostering an active mobile community. As mentioned above, the people who download your app are often your most loyal customers. When you release interesting content through your app they will feel like they are part of an exclusive club (and really, they are!) and will reward you by being responsive and making purchases through your app.

One small word of warning here though. When you deliver content directly to your customers through your app you will need to make sure that it is high quality, engaging and valuable for them. Don’t just send out repetitive messages or spammy content. At best your customers will turn off your push notifications. At worst, they will uninstall your app and may avoid shopping with you in the future.

Capitalize on the Major Shopping Days

For better or worse, retailers and shoppers alike mark Black Friday as the beginning of the seasonal buying rush. It is also widely derided as a madhouse, and consumer frustration has increased as retailers push “Black Friday” back further and further in Thanksgiving. This year that practice has reached ridiculous levels, with many prominent leaders starting their deals at 6PM on Thursday. There has been tremendous pushback on this practice, with many customers going so far as to boycott those retailers that threaten to cut short a traditionally family-oriented Holiday.

Fortunately, mobile commerce provides a way for retailers to take advantage of the buying fervor without angering their fans. Mobile-based Black Friday and Cyber Monday deals allow consumers to browse and buy from the comfort of their own homes. Customers actually enjoy viewing deals on their mobile devices because it relieves the pressure of braving the crowds.

Again, the key here is offering tremendous value for customers buying on mobile. Part of the reason that people dive into the surge of Black Friday is fear of missing out on some spectacular offer. If your deals are not at least as good as those of physical retailers, you can forget it. The good news is that customers who have downloaded your app are much more likely to actually receive your deals. Why? Because push notifications allow you to send them right to their home screen. Those deals will cut through the clutter of promotions sent through email and social channels.

Of course, there are other, more advanced strategies that businesses can take advantage of as well. For instance, if you notice that a big-box retailer has a “door buster” item that you also sell? You can take advantage of the forced scarcity there. Often the chains will have fewer than a dozen of these hot items in stock, and people will be clamoring to get their hands on it. If you send a deal to customers during or shortly after the Black Friday heyday that features the same item, your fans will be very likely to buy it from you.

Final Thoughts and Holiday Cheers

The 2014 Holiday season will see the greatest increase in mobile sales yet. It is also important to remember that mobile commerce as a whole is continuing to grow at a rapid pace, so many of these Holiday strategies can be successfully incorporated into your campaigns year-round!

Announcing Apptive’s Partnership With Shopify!

March 12, 2014 , , , , ,

Apptive partners with Shopify

We are extremely excited to announce our new partnership with Shopify! While we believe that this relationship will prove mutually beneficial for both Apptive and Shopify, Shopify Merchants stand to gain the most from this combination of top-notch ecommerce and mobile commerce solutions!

Check out more from our press release below:

Apptive, the Austin-based mobile commerce app creation and management platform, is excited to announce their new partnership with Shopify. Apptive has integrated directly with the Shopify API and Shopify App Store to make it simple and fast for Shopify merchants who wish to expand their mobile commerce strategy with an app.

“It has become clear that native mobile commerce apps will continue to grow in importance for our merchants. Apptive offers a compelling option for store owners looking for a convenient, affordable solution that is directly integrated with Shopify”, saysBlair Beckwith, Head of Shopify App Store.

Apptive has found success in the eCommerce sector with its EasyApp platform, a drag and drop app creation and management solution geared towards eCommerce platforms …

Read the rest of the release here!

 

Announcing our Bigcommerce API Integration

October 1, 2013 , , , , , ,

bigcommercepiscreenshot

 

As part of our ongoing efforts to make our mobile apps for Bigcommerce customers as effective as possible, we are extremely excited to announce our Bigcommerce API integration! This integration allows us to tie our “Store” module directly to your Bigcommerce online store. We have created a vastly improved experience for Bigcommerce customers.

Some of the features of our new integration are:

  • Improved category structure for products

  • Updates made to the app as soon as updates are made on the Bigcommerce site

  • Design features reflect those in the mobile app

  • Improved product navigation

  • Top level showcase of popular products

 

We would also like to call special attention to a particularly exciting feature, product search with autocomplete:

Screen Shot 2013-10-02 at 3.51.28 PM

This functionality will make it easier than ever for mobile customers to search for products on your Bigcommerce store. Drawing from both product title and keywords your customers can identify and purchase products seamlessly.

We will continue to improve and expand our integration to create the best Bigcommerce mobile apps possible.

If you are a current Bigcommerce customer and would like to see your app with the new store module, please send an email to [email protected].

New Bigcommerce customers should try our builder now to check out these exciting features for themselves!

 

eCommerce Mobile Apps

July 19, 2013 , , , , ,

eCommerce is going mobile! Enjoy this short promotional video and please share with anyone who has an ecommerce site. Going mobile allows online store owners to drastically extend their reach to engage customers no matter where they are!